Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the “Site”) which is a project of Synestha s.r.o.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:

When we talk about “Personal Information” in this Privacy Policy, we are also including the outlined Device Information.

If you opt-in we also collect your e-mail address.

How do we use your personal information?

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site). We do not use nor allow our business partners to use the information we collect for remarketing tools.
In case you subscribe to our newsletter, we also use your e-mail address for sending out newsletters.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We use Google Analytics to help us understand how our users use the Site. You can read more about how Google uses your Personal Information. You can also opt-out of Google Analytics. All the data collected by Google Analytics is anonymized.

We use the service Mailchimp for sending out newsletters as well as storing the database of contacts. You can read more about how Mailchimp uses your Personal Information.

We might also be participating in various Affiliate Marketing Programs.

We also share statistics based on your information with some of business partners. The information is anonymized and only shared in bulk, in form of aggregated statistics. There is no way they can identify, or track you. This is done in order to help the producers to better understand the needs and preferences of the nutritionally complete foods market as well as help making the Site financially viable. We never share your e-mail, IP address or any individual information with our business partners.

Your information is stored on the Site hosting service provided by WebSupport, s.r.o., located within European Union, in Slovakia.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including to Canada and the United States.

If you are a California, USA resident, you have a right to request once a year information about categories of personal information we disclose to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California, USA resident and yould like to make such a request, please contact us through the contact information below.

At this time we do not share any of your personal information for direct marketing or remarketing, nor do we plan to.

Data retention

When visiting the Site, we will maintain your information for two years. This is to better help us understand the evolution and preferences of our users and the nutritionally complete foods market.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at or by mail using the details provided below:

Synestha s.r.o.
Holíčska 21
851 05 Bratislava

Latest update on January 24th 2019